Terms of Service — Bio-Logic for Practitioners

Last Updated: May 18, 2026

1. Acceptance of Terms

These Terms of Service ("Terms") constitute a legally binding agreement between you ("Practitioner," "you," or "your") and Resonant Consulting, LLC, an Ohio limited liability company ("Company," "we," "us," or "our"), governing your access to and use of Bio-Logic for Practitioners (the "Service"), including any associated websites, applications, software, and content.

By accessing, registering for, or using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy, our Medical Disclaimer, and our Practitioner Code of Use. If you do not agree, do not use the Service.

2. Description of the Service

The Service is an AI-powered conversational tool intended for use by non-clinical helping professionals to support their own reflection, preparation, and professional thinking regarding the people they work with. The Service is intended solely for the Practitioner's professional use as a thinking aid; it is not intended to be used directly by, or presented to, the Practitioner's clients.

THE SERVICE IS NOT A MEDICAL DEVICE, NOT A THERAPEUTIC SERVICE, NOT A CLINICAL DECISION SUPPORT TOOL, AND DOES NOT PROVIDE MEDICAL, PSYCHOLOGICAL, PSYCHIATRIC, OR MENTAL HEALTH ADVICE, DIAGNOSIS, OR TREATMENT. See our separate Medical Disclaimer for additional important information.

3. Eligibility and Practitioner Representations

3.1 Permitted Users

The Service is available only to individuals who:

  • Are at least 18 years of age and able to form a binding contract;
  • Practice or train in a non-clinical helping profession, which for purposes of these Terms includes (without limitation) coaches, somatic practitioners, energy workers, bodyworkers, breathwork facilitators, and similar professionals operating outside the scope of licensed clinical practice;
  • Are not located in, or otherwise restricted by, any jurisdiction in which use of the Service would be prohibited.

3.2 Excluded Users

The Service is NOT intended for and must NOT be used by:

  • Licensed clinical professionals acting in their licensed capacity, including but not limited to physicians, psychiatrists, psychologists, licensed clinical social workers, licensed professional counselors, licensed marriage and family therapists, nurse practitioners, and physician assistants;
  • Any HIPAA-covered entity or business associate, with respect to any activity involving Protected Health Information (PHI);
  • Any person handling client information that constitutes Protected Health Information under HIPAA or equivalent law.

If you fall into an excluded category and wish to use AI tooling for your clinical practice, you require a tool offered under a Business Associate Agreement (BAA). The Service is not offered under a BAA and is not configured for HIPAA-regulated use.

3.3 Your Representations

By using the Service, you represent and warrant that:

  • You are not a licensed clinical professional using the Service in your licensed capacity, and not a HIPAA-covered entity or business associate;
  • You will input only de-identified information about your clients, as required by Section 5 below;
  • You have obtained any consents from your clients that your professional, ethical, or legal obligations require for your use of AI tooling to support your work with them;
  • You will comply with all professional, ethical, and legal obligations applicable to you;
  • You will not present outputs of the Service to your clients as advice, diagnosis, treatment, prescription, or any form of clinical or therapeutic content.

4. Account Registration and Security

To access the Service, you must create an account. You agree to:

  • Provide accurate, current, and complete information;
  • Maintain and promptly update your information;
  • Maintain the confidentiality of your login credentials;
  • Notify us immediately of any unauthorized use of your account;
  • Accept responsibility for all activities under your account, including all content entered;
  • Not share your account credentials or allow other practitioners to use the Service under your account.

We reserve the right to suspend or terminate accounts at our sole discretion, including for any actual or suspected violation of Section 5 (De-identification).

5. De-Identification Requirement (Critical)

This Section is fundamental to your use of the Service. Violation is grounds for immediate account termination.

5.1 What You Must NOT Input

You agree NOT to input into the Service any information that identifies or could reasonably be used to identify a specific client, including:

  • Names (first, last, nicknames, initials in any combination that could identify);
  • Email addresses, phone numbers, mailing addresses, or geographic locations more specific than a metro area;
  • Exact dates (of birth, sessions, events) — use approximations like "early 40s" or "last spring";
  • Employer names, school names, or other organizational affiliations that could narrow identity;
  • Social security numbers, medical record numbers, client IDs, license numbers, or any other unique identifiers;
  • Photographs, audio recordings, video recordings, or biometric data of clients;
  • Distinguishing physical features, tattoos, scars, or other markers (used in combination with other details);
  • Family members' names or relationships specific enough to identify;
  • Any combination of facts that, taken together, would allow a reader to identify the specific individual.

5.2 What You May Input

You may input general descriptions framed in non-identifying terms, such as: "A client in her 40s presenting with chronic low back pain following a significant relationship transition approximately two years ago." You may discuss patterns, somatic observations, framings, and your own reflections — provided the specific person is not identifiable from the content.

5.3 Your Sole Responsibility

You are solely responsible for de-identifying client information before inputting it. Company does not screen, filter, or verify inputs and assumes no responsibility for any failure on your part to de-identify. You agree to indemnify Company against any claim by your client or any third party arising from your failure to comply with this Section.

6. Acceptable Use

You agree NOT to:

  • Use the Service in any unlawful manner or for any unlawful purpose;
  • Use the Service in lieu of seeking emergency assistance, or recommend that a client do so;
  • Present outputs of the Service to clients as diagnostic, therapeutic, prescriptive, or otherwise authoritative;
  • Use the Service to make decisions on a client's behalf, or as a substitute for your own professional judgment;
  • Attempt to reverse engineer, decompile, or disassemble any part of the Service;
  • Access the Service through automated means (bots, scrapers, etc.) without our written consent;
  • Interfere with or disrupt the Service or servers;
  • Upload or transmit viruses, malware, or other harmful code;
  • Use the Service to harass, abuse, or harm any person;
  • Use Service outputs to train competing AI models;
  • Resell, sublicense, or commercially redistribute the Service or its outputs as a standalone product;
  • Use the Service to operate a service that the Service is being used to power, without our written permission.

7. User Content

"User Content" means any information, text, or other materials you submit to the Service, including your conversation inputs.

7.1 License to Us

You grant Company a worldwide, royalty-free, non-exclusive license to use, host, store, reproduce, modify, and process your User Content solely to: (a) operate and provide the Service to you; (b) maintain and secure the Service; and (c) comply with legal obligations. We do NOT use User Content to train AI models. See our Privacy Policy for details.

7.2 Your Representations About User Content

You represent and warrant that:

  • All client-related content you submit has been de-identified as required by Section 5;
  • You have all rights necessary to submit it;
  • Doing so does not violate any law, contract, professional duty, or third-party right.

8. Feedback

If you provide suggestions, ideas, or feedback regarding the Service ("Feedback"), you grant Company a perpetual, irrevocable, worldwide, royalty-free, fully sublicensable license to use, modify, and incorporate the Feedback for any purpose, without compensation or attribution.

9. Intellectual Property

The Service, including all software, text, graphics, designs, and other content (excluding User Content), is owned by Company or its licensors and is protected by copyright, trademark, and other intellectual property laws. We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your professional use as permitted by these Terms.

10. AI-Generated Output Disclaimer

The Service uses artificial intelligence to generate responses. You acknowledge and agree that:

  • AI-generated content may be inaccurate, incomplete, biased, or otherwise inappropriate;
  • The Service does not "understand" your client and cannot detect emergencies, distress signals, or clinical conditions;
  • Outputs are not professional advice and must not be treated as such;
  • Outputs may vary across sessions and may contradict prior outputs;
  • You are solely responsible for any decisions you make based on Service outputs, including any decisions affecting your clients.

11. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY DISCLAIMS ALL WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, AND UNINTERRUPTED OR ERROR-FREE OPERATION.

COMPANY MAKES NO WARRANTY THAT:

  • The Service will meet your professional needs;
  • The Service will be uninterrupted, timely, secure, or error-free;
  • The results obtained from the Service will be accurate or reliable;
  • Any errors in the Service will be corrected.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL COMPANY, ITS AFFILIATES, OR THEIR OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, CLIENT RELATIONSHIPS, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

COMPANY'S TOTAL CUMULATIVE LIABILITY ARISING FROM OR RELATED TO THESE TERMS OR THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID TO COMPANY IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS ($100).

13. Indemnification

You agree to indemnify, defend, and hold harmless Company and its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to: (a) your use of the Service; (b) your violation of these Terms, including any failure to de-identify client information; (c) your violation of any rights of another, including your clients; (d) any claim by a client of yours arising from your use of the Service in connection with that client; or (e) your User Content.

14. Termination

We may suspend or terminate your access to the Service at any time, with or without cause or notice, including (without limitation) upon any actual or suspected violation of Section 5. Upon termination, your right to use the Service ceases immediately. Sections that by their nature should survive termination (including Sections 5, 7, 8, 9, 11, 12, 13, 15, and 16) shall survive.

15. Dispute Resolution and Arbitration

PLEASE READ CAREFULLY. THIS SECTION AFFECTS YOUR LEGAL RIGHTS.

Any dispute, claim, or controversy arising out of or relating to these Terms or the Service shall be resolved by binding individual arbitration administered by JAMS under its applicable rules, rather than in court, except that you may assert claims in small-claims court if your claims qualify.

Class Action Waiver. You and Company agree that each may bring claims against the other only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding.

Opt-Out. You may opt out of arbitration by sending written notice to resonantconsulting@protonmail.com within 30 days of first accepting these Terms.

16. Governing Law

These Terms are governed by the laws of the State of Ohio, without regard to its conflict of laws principles. Subject to Section 15, any actions shall be brought exclusively in the state or federal courts located in Franklin County, Ohio, and you consent to personal jurisdiction therein.

17. Changes to These Terms

We may modify these Terms at any time. We will notify you of material changes by posting the updated Terms with a new "Last Updated" date or by other reasonable means. Your continued use of the Service after changes become effective constitutes acceptance.

18. Miscellaneous

  • Entire Agreement. These Terms, along with the Privacy Policy, Medical Disclaimer, and Practitioner Code of Use, constitute the entire agreement between you and Company.
  • Severability. If any provision is found unenforceable, the remaining provisions shall remain in full force.
  • No Waiver. Failure to enforce any right under these Terms is not a waiver of that right.
  • Assignment. You may not assign these Terms. We may assign these Terms without restriction.
  • Force Majeure. We are not liable for failures caused by events beyond our reasonable control.

19. Contact

Questions about these Terms? Contact us at:

Resonant Consulting, LLC
123 Main St., Columbus, Ohio 43210
resonantconsulting@protonmail.com